Return Policy

 Due to Federal and State Pharmacy Regulations: 

• Ancillary items prescribed for home health care cannot be re-dispensed

• Ancillary items cannot be returned for credit

• Home Medical Equipment that is rented will be returned after the physician discontinues the service

• Sale items cannot be returned

• HQ Medical Supply must be notified within 24 hours of setup if any equipment is defective, in which the item would be exchanged.

• We do not accept Hospital Beds and/or Mattress Bedding to be resold or reused.

Any questions, comments, or concerns can be relayed to the supervisor for Health Quest Medical Supply Inc., at (718)-532-4100.